017684 82500
Terms and Conditions
Arrival and Departure
Rooms are available from 12.00 Mid-Day on the day of arrival and should be vacated by 10.30 on the day of departure, unless prior arrangements have been made with the management.
Accommodation
Deposits paid by one person for multiple rooms make them responsible and liable for charges payable for cancellation or a guest non arrival.
We reserve the right to charge full room tariff with additional costs as required should we not be able to re-sell the room due to any of the following:-
- Any damage or breakage's occurring during a guest stay.
- Any specialist cleaning or repair to guest accommodation.
Deposits
A non- refundable deposit of £25 per room is required to confirm any booking at Mosscrag Guest House.
Deposits are non-refundable or transferable.
Cancellation
Any circumstance which result in a cancellation of a booking. The following charges will apply:
- Forty- eight hours prior to arrival date will result in a cancellation fee of £25.
- Less than forty-eight hours prior to arrival date will result in the full balance payable.
- Mosscrag Guest House reserve the right to cancel the reservation if we have to close due to circumstances beyond our control. In such events all deposits and pre-payments will be refunded in full but with no further liability.
Miscellaneous
Any loss or damage to Mosscrag Guest House property will result in charges to be paid in full, we reserve the right to automatically deduct the required amount from credit / debit card details we hold to which we provide details of costs incurred.
Cheques will only be accepted with a banker’s card and within or up to the guaranteed limit.
Paying a deposit to Mosscrag Guest House is an automatic acceptance of the above terms and conditions.